Do you need more information about AllyCAD before you buy?
+27 21 7011850 (International)
0860 101 999 (SA only)
Log a support ticket
Customer support is an integral part of our business as we want to help you to finish the job on time - every time. Our Support Staff are available to help registered users:
|Monday - Thursday|| 08h00 - 17h00 (GMT+02:00)
|Friday|| 08h00 - 16h30 (GMT+02:00)
In the unlikely event that our support staff are unable to assist, our development team is available to answer questions. We consider the interface between our programmers and our clients, sales, training and support staff an integral part of the success we enjoy.
AllyCAD is continually evolving in response to requests from the user community and trends in the industry. The subscription ensures that you receive the latest updates and new versions as soon as they are released. View AllyCAD updates >>
VIDEOS & TECH TIPS
Our Support Centre often releases video and tech tip tutorials for AllyCAD and CIVIL DESIGNER. Our tutorials and tech tips are detailed step-by-step guides on how to go about doing specific tasks. View video tutorials >>View Tech Tips >>
We have extended our support services to include remote desktop sharing. This allows our Support Consultants to view or share your designs while resolving your query or questions. Download remote viewer >>
If you are experiencing any problems making your PC read the software dongle, you may need to install the latest dongle driver. View the AllyCAD updates page to download the latest dongle driver. Go to the updates page >>
What your annual subscription gives you
We are renowned for having the best support in the industry. When you come on board we automatically give you an annual subscription. After this period you will have the opportunity to renew this annual contract with us to get the following benefits:
We provide you with a marketing opportunity by publishing your project success stories in the countryís top trade journals, online and through our newsletter as part of our promotion strategy.